Frequently Asked Questions
Everything you need to know about your ZBiotics style journey.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally take 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend measuring yourself and comparing it to our chart for the best fit.
Are your materials sustainably sourced?
Yes, ZBiotics is committed to ethical fashion. We use organic cotton, recycled polyesters, and work exclusively with Fair Trade certified manufacturing partners.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.